Evergreen Alterations LLC

Unfortunately, this is NOT a service we offer. Why? Due to quality control variability in factories, we cannot guarantee how our measurements will translate to custom construction. Many customers receive "bespoke" or "custom-made" items that arrive wildly inaccurate after weeks of fabrication, which is beyond our control. Helpful Tip: Refer to the size chart on the website where you’re ordering. If your measurements fall between sizes (e.g., large bust and small hips), always choose the size that fits your LARGEST dimension. Garments can usually be taken in, but they can RARELY be let out.

Our standard turnaround time is 2-3 weeks lead. For rush orders, please contact us directly, as additional fees apply.

My opinions on clothing alterations are focused on practicality, feasibility, and value—not fashion. Style and fashion are highly subjective, so I’ll provide guidance on what’s achievable and worthwhile for your garment. Tip: Please try on all your clothing at home beforehand to check for fit and determine if alterations are still needed. This saves us both time.

Many services, like hems, zipper repairs, and patches, have standard pricing. However, some services are more complex and cannot be quoted over the phone. Some services are based on labor rates due to complexity, garment construction, and fabric type will all affect pricing. If cost is a concern, please let me know in advance. Whether we meet in person or you use my Dropbox service, I’ll do my best to provide a reasonable ballpark estimate.

You can leave most items for alterations or custom embroidery on the Dropbox hook. Acceptable items include: Clothing for hemming, repairs, or alterations Items for custom embroidery Note: Please ensure that all items are clean, bagged and include your contact information (preferably a cell number that can receive texts) along with clear directions for your order. If I have any questions, I’ll reach out via call or text.

Absolutely! We love turning your ideas into reality. Just upload or share your design with us, and we'll let you know if any adjustments are needed.

Here’s how to get started: Send us your design: Email or upload your image or logo. Provide details: Let us know the finished size you’d like and the type of material it will be stitched on. Digitizing Fee: This is a one-time fee. Once the program is created, it can be reused to stitch your design onto multiple items. Stitch Costs: The cost is based on the number of stitches required for the design—typically $1 per 1,000 stitches. Estimates: We can provide an estimated stitch cost, but the final price will be confirmed once the digitized program is complete.

Many services, like hems, zipper repairs, and patches, have standard pricing. However, some services are more complex and cannot be quoted over the phone. Some services are based on labor rates due to complexity, garment construction, and fabric type will all affect pricing. If cost is a concern, please let me know in advance. Whether we meet in person or you use my Dropbox service, I’ll do my best to provide a reasonable ballpark estimate.

Yes, we do offer rush services, but please note that a 20%+ fee will be added to your order. Please note: Rush services are not always available. Availability depends on our current workload and scheduling.

Properly laundering your items before bringing them in helps protect our equipment and ensures a smooth process for our team. Mud, pet hair, sand, and other debris can get into our machines and cause significant damage. Additionally, our staff will be handling your items, and we want to maintain a clean and hygienic environment for everyone. Sewing machines are delicate and expensive to repair, so starting with clean items ensures we maintain the quality of our service while treating your garments with care.

Policy for Alterations, Sales & Service Rush Fee: A rush fee of 20% may be added to any alterations or services to accommodate expedited service. A rush order is any order needed earlier than normal anticipated delivery time. Customer will be notified if this fee applies. ​​ Estimates: Can be given upon request. These are only an estimate. If you have a monetary threshold, please indicate this at the time of drop off. Any estimate over $100, a deposit of 50% down will be requested. All custom ordered parts or materials, need to be paid in full at the time of order. ​ Dropbox Alterations: All alterations MUST include your contact information in the bag. Clearly notate services needed. Leave them hooked on the white Dropbox to the right my front door. Items left without contact info will not be altered until client contact has been made. After 90 days, they are considered an "Abandoned Item". Abandoned Items: Any items not picked up after 90 days of Evergreen Alterations attempting to contact customer for pickup, will be considered abandoned. Multiple attempts to contact will be made. However, the customer will ultimately be responsible to contact Evergreen Alterations to arrange pickup prior to 90 days.​ ​ Unfortunately, policies are created from experience. Thank you for your understanding. ​ Meridy Capella – Owner